Built on Integrity, Reliability & Local Expertise
Finding decent home improvement products in Jacksonville is easy enough.
Finding a local contractor who can perform the job is achievable.
Finding a company with acceptable customer service is doable.
But finding an exterior home company with those three qualities… that ALSO operates under a set of unwavering ‘Customer-First, Customer-ALWAYS’ values?
That’s where we come in.
At Preferred Upgrades, we offer outstanding products. We deliver meticulous workmanship. We bring you professional customer service and communication. And we use solid core values to guide us along the way.
For you, this means working with a company focused on integrity in all things. From total reliability to inspiring teamwork, our core values show in your project results and five-star experience.
A Contractor You Can Count On
It’s no accident that we’ve become one of Jacksonville’s most trusted exterior service companies. Since the day we opened, we’ve RESOLUTELY adhered to the same set of customer-first, customer-always core values.
At Preferred Upgrades, integrity means we hold ourselves accountable. When a rare mistake happens on a window or door project, we don’t cover it up and call it a day. Instead, we acknowledge the mishap, inform the homeowner, and make it right.
It also means we stay honest with you, from your initial straightforward assessment to your project timeline to your expected finished results. No beating around the bush, guessing games, or ignoring your needs. Period.
Simply put, integrity for us means we do what’s right when you’re watching… and even when you aren’t.
Let’s face it. “Reliability” is not a word typically associated with home improvement contractors. They’re often here one day and gone the next…leaving a trail of dust as they peel out of town.
We’re the total opposite at Preferred Upgrades – you’ll always be able to find us, reach us, and count on us to bring you excellent service. We’ve had the same phone number since 2015!
With our established business, you’ll know how to get a hold of us and where to go for all your exterior home needs – because we’re here to stay.
Have you ever had a home improvement contractor walk into your home with muddy boots and a sour attitude? We hope not…but it does happen.
That’s why we take extra care to show respect for you. We offer to take our shoes off when entering your home, show up on time for our appointments, and respect your time during our consultations.
And during your installation, we clean as we go, always leaving your home exactly how we found it…and maybe even cleaner (wink).
No one wants a gruff window or door installer at their home – it’s unpleasant, uncomfortable, and downright unnecessary…no matter how great of a craftsman they are.
Though it’s possible to get quality craftsmanship from an unfriendly worker, it’ll certainly dampen your whole experience. With us, you get the best of both worlds – incredible workmanship AND friendly attitudes.
For us, respect and friendliness go hand-in-hand. Our team members are nice, courteous, and ready to address your concerns as they work. By the end of your project, you’re left only with excellent results and a pleasant experience.
Very rarely is excellent home improvement a solo task – it involves teamwork. And excellent teamwork involves communication, experience, support, and trust in each other.
Our team has our process down pat. When we show up on a job, everyone knows their role, where to start, and how to interact with each other for a smooth process.
With decades of cumulative home improvement experience, our team members know how to work together and support each other for maximum project efficiency. Expect the highest standard of workmanship on your project — whether you need hurricane windows, siding, or a sunroom.
Schedule Your Free Consultation
When you work with Preferred Upgrades, you experience the difference a company built on strong home improvement core values can make.
Call today to schedule a consultation and see why homeowners across Jacksonville, St. Johns, Arlington, Fruit Cove, Mandarin, and Julington Creek trust Preferred Upgrades with their homes.
