About
Preferred Upgrades

Every home has a story, and at Preferred Upgrades, a trusted home improvement contractor in Jacksonville, FL, we’re here to help you write the next chapter. For over 15 years, we’ve been serving Jacksonville, St. Johns, Arlington, Fruit Cove, Mandarin, and Julington Creek, providing high-quality home upgrades that make Florida homes more comfortable, beautiful, and valuable.

We’re not just a home improvement company—we’re your neighbors. We live here, work here, and understand the unique challenges of maintaining and upgrading homes in Northeast Florida’s climate. From heat and humidity to storms and salt air, we build solutions that last.

Delivering Quality Home Improvements Across Florida

Our Mission

Our mission is simple: deliver reliable, high-quality home upgrades in Jacksonville, FL with honesty, professionalism, and care.

We know choosing a contractor is a big decision. That’s why we focus on building trust, not just completing projects. From your first consultation to the final walkthrough, our goal is to make you feel confident, comfortable, and excited about transforming your home.

Preferred Upgrades BBB Business Review

Built on Integrity, Reliability & Local Expertise

How We Got Started

Preferred Upgrades was founded with one clear vision: to give homeowners in Jacksonville, FL, and across Northeast Florida a better option for windows, doors, siding, and lanai or sunroom conversions. Too often, we heard stories of contractors overpromising, underdelivering, or disappearing when things went wrong.

We wanted to be different—known as a home improvement contractor Jacksonville, FL homeowners can trust.

That’s the foundation Preferred Upgrades was built on, and it’s what still drives us today.

CUSTOM Home Exterior Upgrades for Northeast Florida Homes

What We Do – Windows, Doors, Siding, Lanais & Sunrooms

We specialize in custom home exterior upgrades that not only improve the look of your home but also add long-term comfort and value.

Windows

Energy-efficient, stylish, and durable—our window replacements are designed for Florida’s weather.

Doors

From entry doors to sliding patio doors, we install products that enhance curb appeal, security, and functionality.

Siding

Protect your home while giving it a modern, fresh look. Our siding installations withstand humidity, storms, and salt air.

Lanai & Sunroom

Transform your outdoor space into a bright, year-round retreat that expands your living area and boosts property value.

Trusted Jacksonville, FLorida Contractor

The Values That Guide Us

Our work is guided by values that have made us one of Northeast Florida’s most trusted home improvement contractors

Integrity

We’re not a national chain or a “here today, gone tomorrow” contractor. We’re rooted in the community, and our reputation is built on trust.

Quality

Every project is handled by skilled professionals who care about the details—from measuring precisely to cleaning up thoroughly.

Customer Focus

We’ll never leave you in the dark. From estimates to installation, you’ll know what to expect every step of the way.

Community Commitment

We work with leading manufacturers to provide durable, energy-efficient, and stylish upgrades designed to perform in Florida’s climate.

Helping Homeowners and Businesses Improve Their Spaces

Who We Serve

Homeowners

Whether you’re replacing windows, upgrading siding, or creating your dream sunroom, we help bring your vision to life.

Landlords

We work with landlords across Jacksonville and Northeast Florida to enhance rental properties with durable, low-maintenance upgrades that attract tenants.

Businesses

From small offices to community spaces, we also take on commercial projects, delivering the same craftsmanship and care we bring to residential jobs.

Local Experience, Lasting Results

Why Northeast Florida Chooses Us

Homes across Jacksonville, St. Johns, Arlington, Fruit Cove, Mandarin, and Julington Creek face unique challenges: blazing sun, humidity, storms, and salt air. We live it, we get it—and we build to withstand it.

When you work with Preferred Upgrades, you get:

Local Knowledge

We’re not a national chain or a “here today, gone tomorrow” contractor. We’re rooted in the community, and our reputation is built on trust.

Reliable Service

Every project is handled by skilled professionals who care about the details—from measuring precisely to cleaning up thoroughly.

Personal Connection

We’ll never leave you in the dark. From estimates to installation, you’ll know what to expect every step of the way.

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A Contractor You Can Count On

Our Promise to You

When you choose Preferred Upgrades, you’re choosing more than a contractor—you’re choosing a partner who truly cares about your home.

Clear Communication

We keep you informed from start to finish with regular updates, so you always know what’s happening with your project.

Honest Pricing

We keep you informed from start to finish with regular updates, so you always know what’s happening with your project.

Professional Craftsmanship

Our experienced team takes pride in every detail, ensuring your installation is done right the first time.

Respect for Your Time and Property

We show up when we say we will, work efficiently, and leave your home as clean as we found it.

What Jacksonville Homeowners Say About Preferred Upgrades

Testimonials From Local Homeowners

Posted on Google Google
David Nelson profile picture
David Nelson
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Our windows were old and in dire need of replacement. I was especially interested in hurricane resistant and energy efficiency. I looked at the major companies and had several give me proposals and estimates. Ray Ewing and his team at Preferred Upgrades listened to my requirements and worked with me to come up with the best solution that provided protection and efficiency. The measurement and installation process was flawless. They did all the leg work obtaining permits and were flexible in fitting in the installation date that worked with my schedule. The fit was dead on. The installation exceptional. The crew professional, courteous, and friendly. The clean up excellent. Preferred Upgrades is a professional customer focused contractor with excellent customer service. They have my strongest recommendation and will have my business in the future. I strongly recommend choosing Ray and his team to upgrade your windows and doors.
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Timothy Ocallaghan profile picture
Timothy Ocallaghan
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I have a lot to report, as I am at my Senior after being in the window/door and Construction field for over 49 1/2 years. As a former area and national window and door field trainer for measuring and installation. Knowing my experience obviously I only purchase high quality windows and doors like offered to me by preferred upgrades. Every single step of the process was absolutely perfect. From the point of the non pressuring selling process, professional window measuring to keeping the customer up to date with delivery along with the absolute best installation practices. To keeping my property clean during the entire process to the final inspection and even following up after the process.This company has done Windows and Doors for other family members with the same exact experience. I here by feel that with extreme confidence that preferred upgrades will continue to be successful using their step by step process that insures a great experience. Thank you for sending such skilled professionals to work on my home.
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raiza Ro profile picture
raiza Ro
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Great people to work whit, love my new windows (12) ! The install crew and the sales person awesome! I will recommended
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Heather Ashley profile picture
Heather Ashley
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I’m very happy with my new windows! Replacing my 25-year-old windows dramatically improved both the look of my home and its energy efficiency. Ray, the owner, was easy to work with—professional, responsive, and made the entire process smooth from start to finish. The pricing was competitive, with none of the high-pressure sales tactics. Highly recommend!
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Samantha Arroyo profile picture
Samantha Arroyo
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We had a great experience working with Ray and Joey. From start to finish, their team was professional, knowledgeable, and incredibly helpful. Ray provided great recommendations, and delivered high-quality windows that exceeded my expectations. The installation process was smooth, efficient, and completed on time. I appreciate their attention to detail and commitment to customer satisfaction. I highly recommend Preferred Upgrades to anyone looking for top-notch service and quality windows!
Posted on Google Google
D D profile picture
D D
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We are very pleased with the service and products purchased through Preferred Upgrades. The Simonton Impact windows give us security from storms and the Alside Mezzo's provide a classy presentation to the front of the house. The new doors, windows and siding are a great improvement and we thank Ray Ewing for making this process go so smoothly!
Posted on Google Google
Ben Baker profile picture
Ben Baker
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Received more window quotes than I’d like to admit given the cost and amount of windows. Went with Preferred Upgrades and was not disappointed. Felt Ray was the most straight forward and honest, and he didn’t try any high pressure tactics like the others. I was nervous about replacing 18 windows in a 100 year old home, but install only took two days and nothing was added on top of the quote. Installation crew was on time and efficient, they cleaned everything up and even put all the blinds back up. Superior service and quality, would highly recommend.
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Ian Northcutt profile picture
Ian Northcutt
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Highly recommend!! Everyone we worked with were extremely professional and helpful. Everything was on time and smooth. We are very happy with our new windows and 8 foot sliding door. They also did excellent work on our siding repairs, even going above and beyond and repairing a couple extra spots of trim around my garage.
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Tanya Engelbrecht profile picture
Tanya Engelbrecht
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I can not say enough how happy I am with the service I received. Ray was fantastic and you can tell that he values his customers. He stopped by almost every day. We had 53 windows replaced. The end results were beautiful. .

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Let’s Build Something Great Ready to Together

Your home deserves the best, and we’re here to provide it. Whether you need new windows, doors, siding, or a sunroom conversion, Preferred Upgrades is ready to make it happen.

Call today to schedule a consultation and see why homeowners across Jacksonville, St. Johns, Arlington, Fruit Cove, Mandarin, and Julington Creek trust Preferred Upgrades with their homes.